Privacy Policy
Effective Date: January 1, 2025
At Great Canadian Automotive dba GetGoing ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, particularly in connection with our SMS marketing services powered by Twilio.
1. Information We Collect
When you use our website or services, we may collect the following personal information:
Full Name
Phone Number
Email Address
Location Information (e.g., city, province)
Vehicle Interests or Preferences
Any other information you voluntarily provide
We collect this information through web forms, chat systems, SMS opt-ins, and other interactions with our website.
2. How We Use Your Information
We use the information you provide to:
Send promotional offers and marketing messages about vehicles and automotive services via SMS and/or email
Respond to inquiries and provide customer support
Customize your experience on our website
Improve our services and marketing strategies
All SMS communications are sent in compliance with applicable Canadian laws and Twilio’s Acceptable Use Policy and Messaging Policy.
3. SMS Communication and Consent
By providing your phone number and opting in via our forms, you consent to receive SMS messages from Great Canadian Automotive. These messages may include:
Special promotions
Vehicle financing offers
New inventory announcements
Appointment reminders
Message and data rates may apply. Message frequency may vary. You can opt-out at any time by replying “STOP” to any of our messages or by contacting us directly.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service providers such as Twilio for the purpose of sending SMS messages
Automotive dealerships or partners if required to fulfill a request you made
Government or law enforcement agencies when required by law
All third-party services we use are required to keep your data secure and confidential.
5. Data Storage and Security
We use industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. Data may be stored in secure servers located in Canada or the United States.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Withdraw consent for marketing communications at any time
Request details about the data we hold about you
To exercise these rights, contact us at [email protected]
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our services after updates means you accept the changes.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Great Canadian Automotive
20559 Fraser Highway, Langley BC V3A 4G3
[email protected]
604-265-9539